Excelsior’s Managed Outsource Solution is a hybrid software/service product that locks an organization’s IT costs. Providing help desk and on-site support for a flat-fee, per device, per month pricing model, etiMOS™ can save thousands a year over staffing an IT team or paying for support on an as-needed basis.

etiMOS™ provides:

• Remote connectivity to your desktop
• Ability to track assets and manage software licensing
• Customized helpdesk
• Metrics on support and network health
• Augmentation to your existing IT staff
• Ability to provide technical support to traveling and/or field staff members
• Fixed costs for supporting your infrastructure
• Access to senior enterprise LAN engineers

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